Shelter Hotline

Organization: United Planning Organization

No one should be forced to live out on the street, especially during extreme weather conditions.
As DC’s one and only provider of transportation services for the homeless, UPO’s Shelter Hotline helps bring people without a place to live to local shelters—no matter the time of year. We also provide those in need with clothing, blankets, sleeping bags, and other items that can help them feel a bit more comfortable.

The Shelter Hotline is staffed by a dedicated team of more than 40 employees, with services offered around the clock from November 1 through March 31 and 8 a.m. to midnight from April 1 through October 31. Concerned community members are encouraged to look out for homeless individuals and families in their neighborhood and call to have them transported to the comfort and care of a nearby facility.
Application: Call our hotline.
Service Category: Housing Emergency
Related Program:
  • Community Wellness

    When we feel our best, we can do and be our best. Our team connects DC residents with the healthy food options, shelter, and support needed on the journey to feeling well and living well!

UPO Administrative and Hotline
301 Rhode Island Ave NW Washington DC 20001

(202) 238-4609