Organization:
DC Department of Energy and the Environment (DOEE)
ADVISORY: Please note that major utilities will not disconnect services during this emergency period.
On June 1, 2020, DOEE will begin providing emergency utility assistance to residents who owe $250 or more on a utility account. This will be a one-time payment to a single utility and benefits will be the amount owed, up to $600. Prior to June 1, 2020, DOEE required a disconnection from energy service, an oil tank at 5% or less of capacity, or, for residents fifty-five or older, a disconnection notice to qualify for the emergency benefit.
For updates on the District’s response to the coronavirus (COVID-19), visit coronavirus.dc.gov.
DOEE assists income-eligible District households with heating and cooling energy costs through the Low Income Home Energy Assistance Program (LIHEAP). Eligible households may receive energy bill assistance between $250 and $1,800 as a one-time regular energy assistance benefit. This benefit is based on household size, total household income, heating source, and type of dwelling.
Application: Apply online or through the mail.
Submit the following documents:
Your service disconnection notice or a letter from the utility company that states the service has been disconnected (if applicable);
Your most recent utility bills (or a copy);
A government-issued photo ID;
Proof of income for everyone in your home who receives income; and
Social Security cards for everyone in your home.